Most people will agree that service is an important part of conducting business, that's why at NATG we believe that at the end of the day, when all is said and done, "it all comes down to service."
NATG employs factory trained technicians to install your Telephone and Voicemail Solutions. We receive full manufacturer support on all of our telephone equipment and if needed can have the manufacturer's technicians visit on-site to help with any specific difficulties.
At NATG we provide a team of factory trained NEC and Avaya telephone installation and service technicians. We provide complete remote maintenance and troubleshooting facilities and maintain a full stock of back-up parts and supplies in inventory.
You can save money by using your system more efficiently and reducing the need for redundant lines. NATG has partnered with some of the Leading Local Exchange providers of phone lines and can arrange and configure lines that will best suit your telephone system and your company’s needs.
NATG installs Fibre Optic wiring. If you need a data uplink between switches or a cable run over 300ft – usually between a main server room (MDF) and a remote wiring closet (IDF) - then the answer is usually a multi-mode fibre cable. NATG is also skilled and experienced with single mode fibre cabling – single mode is mostly used by telephone companies delivering fibre optic internet. Our technicians are trained and specialize in the installation of Fibre Optic wiring. We can install standard LC or SC ends with our own fibre optic terminating kit. Choices of cable vary from standard indoor / outdoor cables, armoured fibre cable, and standard outside plant fibre.
Proper training in the use of your communications equipment is essential in order to maximize your return on your investment. Our CSRs will train your staff on the proper and efficient use of your new equipment.
Need a telco line extended we can help. NATG specializes in voice and data wiring, we can run telco demarc extensions for: ADSL, Shaw coax, Telus analog lines, fibre demarc extensions, and more. Often Big Carriers want large straight empty conduits or they won’t pull a cable in - in these situations we can help. We don’t promise we can do every run without some conduit but we have saved many clients lots of money and allowed them to maintain opening schedules without delays. Give us a call and see if we can help for your situation.
Need something deployed in Vancouver, Victoria, Edmonton, Calgary, or well right across the country - we can help. We organize and maintain many multi-branch customers. Some are regional with a few offices located around the lower-mainland of Vancouver; some cover western Canada and some are coast to coast. NATG has a solid team of resources that can help deploy a variety of equipment across the country. We have deployed: switches, wifi, data wiring, phone systems, paging, cameras, and well you name it. We are used to coordinating with various technical departments in different area codes and we realize it takes a collaborative team effort to get things done. We understand that if you are going to deploy 10 branches, 100 branches, or 10,000 they should all be as consistent as possible. The more consistent the easier it is to manage multiple facilities and troubleshoot when something isn't working right. No one ever said when troubleshooting a mission critical network issue “I’m glad we saved a few bucks deploying this, but i can’t tell what anything is cause nothings labelled and every patch cord is the same colour.” We like to document our work, provide pictures, test results, and have everyone on the same page. The value of quality work pays off when things are well thought out, designed right, and done to a quality standard. Let us know about your next national rollout project - whether it’s something simple like another data drop or something more complex we would be happy to help.
NATG’s leasing company, NATG Leasing Inc. can offer you competitive lease rates on new equipment purchases.