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Get Smart - Get SIP

Kevin Harman | October 15, 2019

SIP is the future of voice communications - more redundant, more features, more flexibility, and more to come.

It’s no wonder Technologies like analog and PRI lines are going away – for starters they are expensive with a lot of legacy infrastructure and have little redundancy. The big Telco carriers no longer want to support analog lines and PRI: they require a lot of copper wire, switch cards, physical connections, testing done on site with very little remote diagnostics, susceptible to water and degrading copper lines. Most carriers like Telus have been installing fibre lines and far less copper lines - maintaining the old copper line infrastructure isn’t what they want to do: in fact most of the US carriers are looking to turn off their traditional POTS services altogether: there big, bulky, take up a lot of real estate in multiple central offices, and getting parts for those old switches is getting harder and harder.

With SIP we have more flexibility: we can get local numbers, Calgary numbers, Edmonton numbers, Toronto numbers, Texas numbers, while pretty much any number area code you want. And most importantly you can keep all your existing numbers. You can look like you’re doing business in multiple cities all while sitting at your same desk.

With SIP we have more redundancy too: we can point to multiple internet connections: if one internet circuit fails it can automatically reroute to an alternative internet circuit. With SIP we can also put in an auto failover number so if the internet completely fails (on both the primary IP route and the secondary IP route) then the calls can automatically redirect to any other 10 digit phone number - a cellphone, a backup line, another office, or etc.

SIP is also much more cost effective than traditional lines. Sure the carrier might give you a teaser rate for 6 months or so, but after that the line rate usually climbs and climbs and climbs. We have some customer that we find paying $99 for a traditional phone line – which is more than 4 times what they should be paying!!

The transition to SIP is simple – we place an order with the SIP provider who does all the paperwork in the background for the switch: no need to communicate with the existing carrier and in about 2 weeks we switch the lines over. Worried about quality, the set up process, and getting things right – while we do to!!! We can very easily set up test numbers, and pre-arrange the circuit installation ahead of time to minimize any potential switch over technical items. Sometimes we even set up both the existing services and the new services at the same time, further eliminating potential tech issues.

SIP is the future: much more cost effective than traditional lines, more reliable, more redundant, and makes sense. Get smart, GET SIP.