Questions? Call Us
Looking for Telecom Support
Looking for Managed IT Support
We're here to help, complete this form to contact the telecom support team

One of our representatives from our Customer Service Department will contact you. For emergency service or assistance in completing this form, please contact our Customer Service Department at (604) 856-9155 or service@natg.ca.

Place Request
We're here to help, complete this form to contact the managed IT support team

One of our representatives from our Customer Service Department will contact you. For emergency service or assistance in completing this form, please contact our Customer Service Department at (604) 856-9155 or service@natg.ca.

Place Request

Telecom Industry News and Articles

Demarc Extension

Kevin Harman | May 23, 2017

Need a telco line extended we can help. NATG specializes in voice and data wiring, we can run telco demarc extensions for: ADSL, Shaw coax, Telus analog lines, fibre demarc extensions, and more. Lots of time Telus, Shaw, Bell, or another carrier will run on existing cabling, but if there simply is not any in place cable we can help. The big carriers want large straight empty conduits or they usually wont pull a cable in or want a lot of money - in these situations we can help. There is not a specific code requiring conduit, we do need access and a viable cable path, but the requirement for end to end conduit is just ease and aesthetics. There is building code rules; but typically, these just mean you need to fire stop, conduit sleeve fire walls, and run an approved ft6 fire retardant rated plenum cable.  NATG has run lots of single mode fibre runs for telco fibre access from the main entrance point - typically in the basement to the appropriate floor server room. In most cases we will price out a fibre riser run and be a fraction of the price of a big carrier - as often they sub out a lot of this work to contractors, and mark up substantially as most people don't know there are alternatives. We had a job for a major retailer in a large mall and it was an old complex run with convoluted conduit paths - we were able to do the job in weeks - not months - and at less than a tenth of the cost - the client was in disbelief - able to maintain opening schedules - the carrier was requiring 600ft of new conduit via the mall ceiling - meaning; after hours work, lifts, security, and mall permission. If you have a situation and need a quick response we can often order and run the cable in less than two weeks. We dont promise we can do every run without some conduit or have magic answers: but we have saved several clients lots of money and allowed them to maintain opening schedules without delays. Give us a call and see if we can help for your situation.

"In the end it all comes down to service"