Questions? Call Us
Looking for Telecom Support
Looking for Managed IT Support
We're here to help, complete this form to contact the telecom support team

One of our representatives from our Customer Service Department will contact you. For emergency service or assistance in completing this form, please contact our Customer Service Department at (604) 856-9155 or service@natg.ca.

Place Request
We're here to help, complete this form to contact the managed IT support team

One of our representatives from our Customer Service Department will contact you. For emergency service or assistance in completing this form, please contact our Customer Service Department at (604) 856-9155 or service@natg.ca.

Place Request

Telecom Industry News and Articles


Deprecated: Function get_magic_quotes_gpc() is deprecated in /home/_core/v8/_classes/_db/class.common.php on line 89

NATGisIT – Managed Workplace – RMM Software – Remote Monitoring and Management

Kevin Harman | April 27, 2020

NATG is excited to announce we have released our RMM Software. RMM known as Remote Monitoring and Management is just as it sounds and allows NATGisIT to monitor your data network remotely and provide proactive remote management. No more guessing something is wrong or waiting for it to fail catastrophically: with proactive monitoring we help keep your business running smoothly without costly interruptions and downtime.

Key highlights of RMM to our customers include:

-Proactive Monitoring of your data network: allowing NATGisIT to respond to issues before they snowball out of control.

-Microsoft Patch Management: Make sure your Servers and Workstations are up to date on patches to prevent security vulnerabilities.

-Create Alerts & Notification of Services Failure e.g. Critical Applications experiencing issues. -The ability to Automate and Standardize Installations across a group or groups of users -Detailed Reporting
-Help to identify Patterns and Problems proactively

-Ensure your Anti-Virus is Active and up to date

With RMM you can rest assure that NATGisIT is watching over your network 24/7 proactively. With a proactive approach issues are more likely to get caught early and not spiral out of control. An employee disables Anti-Virus, NATG gets a notification and takes action; Back up fails, NATG gets a notification and takes action; A workstation misses installation of a Microsoft patch, NATG gets a notification and takes action. No more thinking the IT guy most likely applied those critical updates to your equipment at night in his underwear – now you know it’s done consistently and professionally. A Hard drive is heating up and about to crash – NATG installs a new one and you never experience that disaster.

NATGisIT includes RMM as part of our Service Contract plans. It’s also available as a stand-alone service. We would love to show you the difference our RMM software makes and keep your business running without costly interruptions and downtime.